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Our vision on privacy

This privacy policy was last modified on December 14, 2023.

BOW B.V., located in the Netherlands, provides services to its website visitors, (former) customers and other (natural) persons who have contacted it. The services of BOW B.V. include sales services as described on the website and in the general terms and conditions. In the context of these services ('Services'), BOW B.V. processes personal data. BOW B.V. considers the protection of the personal data it processes to be of the utmost importance. When processing personal data in the Netherlands, BOW B.V. is bound by the General Data Protection Regulation as of May 25, 2018. This privacy policy explains how BOW B.V. protects your privacy and how your personal data is handled. Do you have any questions about this privacy policy? This privacy policy explains how you can contact BOW B.V. about this.


Who processes your personal data?

This privacy policy concerns the processing of personal data by BOW B.V. as data controller. This company is located in (7607 XJ) Almelo at Brugstraat 11. You can reach us by telephone during office hours on 085 0600 666 or by e-mail to info@bow.systems.


Use of personal data

If you use the website of BOW B.V. or Services that it offers, you may share personal data with BOW B.V. BOW B.V. collects and uses personal data that you share directly with it. BOW B.V. will not use the personal data for purposes other than those described in this statement, unless you have given your prior consent.


What personal data is processed?

Personal data is data that says something about you or data that can be linked to you. Everything that can be done with your personal data, for example, collecting, storing, using, transferring or deleting your data, is called 'processing' personal data. BOW B.V. processes personal data that you have provided to it yourself, for example by sending an e-mail.

When you use the Services of BOW B.V., it may collect the following data:

  • Personal identification data such as your first and last name;
  • Payment information such as a VAT number or a bank account number;
  • Contact information such as your address, postal code, city, telephone number and e-mail address;
  • Other information that you voluntarily decide to share with BOW B.V., such as social media accounts, IP addresses, browser settings, feedback and opinions;
  • Other information that is necessary for the provision of services by BOW B.V..

This may also include personal data obtained from other sources, such as personal data from the Trade Register of the Chamber of Commerce, the Land Registry and personal data available on public (business) websites. BOW B.V. may also receive personal data from you from clients.


For what purposes and on what basis are your personal data processed?

Your personal data are generally processed for the following purposes:

  • Registering and verifying/authenticating users of our Services;
  • Communicating with you, for example via customer service;
  • Preparing and sending invoices;
  • Spam prevention;
  • Sending newsletters via e-mail;
  • Analyzing statistics and optimizing the Services.

Your personal data will only be processed if this is necessary for the execution of the agreement in which you commissioned BOW B.V. or based on your consent, which you can withdraw at any time. In addition, BOW B.V. may also process your personal data if it has a legitimate interest and does not disproportionately infringe your privacy.

How is your personal data handled?

BOW B.V. ensures that your personal data is protected against loss, unlawful processing or misuse.

It has taken the following technical and organizational measures, among others:

  • Logical access control, for example through the use of passwords;
  • Security of computer systems with firewalls, anti-virus programs and DDoS prevention;
  • Minimization and updating of personal data;
  • Encrypting and pseudonymizing data where necessary;
  • Checking recognized authorizations.


How long is your personal data kept?

BOW B.V. ensures that all your data is stored and protected carefully. It does not store your data for longer than is necessary for the purpose for which the data was processed. For example, your personal data will be stored for as long as you use the Services. BOW B.V. complies with the statutory retention periods. In general, personal data of website visitors, for example, are kept for 12 (twelve) months.


Is your personal data shared with third parties?

In principle, your personal data will not be shared with third parties without your consent. However, sometimes it may be necessary to share your personal data with third parties. For example, it may be necessary to share your personal data with judicial authorities or with a counterparty. In addition, it may be necessary to share your personal data in order to conclude an agreement or notarial deed. Data may also be shared with contractors engaged by BOW B.V., such as a hosting party. In this case, for example, we use Webflow for the hosting of our website. Furthermore, there may be legal obligations under which BOW B.V. must pass on your personal data to third parties. If a court ruling obliges BOW B.V. to provide personal data to third parties, it will have to comply. Your personal data will not be shared with third parties for commercial purposes.


Websites and services of third parties

BOW B.V.'s working method is designed in such a way that it has to share as little information as possible with third parties. Information is therefore only shared if this is necessary to perform its service and only with parties that can guarantee an appropriate level of protection and security. For example, users can link to other websites of third parties that provide useful information via the BOW B.V. website. This privacy policy only applies to personal data that BOW B.V. itself processes in the context of its Services. This privacy policy therefore does not apply to websites or applications of third parties. BOW B.V. cannot guarantee that these third parties will handle your personal data in a safe and reliable manner. Therefore, always read the privacy statement of these third parties.


Transfer of personal data

To achieve the purposes described in this privacy policy, BOW B.V. may transfer your personal data outside the European Economic Area (EEA). For example, because our hosting party, Webflow, has stationed its servers in the United States, your data will also be processed outside the EEA when you use our website. When data is processed outside the EEA, BOW B.V. will take appropriate measures to ensure that the personal data is properly protected and that the country to which data is transferred offers an adequate level of security. For example, BOW B.V. has ensured that Webflow is affiliated with the Data Privacy Framework (DPF), under which the European Commission has ruled that American companies may receive personal data from the EEA.


Automated decision-making

BOW B.V. does not make decisions based on automated processing about matters that may have (significant) consequences for individuals. This concerns decisions that are made by computer programs or systems, without human intervention (for example, an employee of BOW B.V.).


Cookies, or similar technologies, that BOW B.V. uses

BOW B.V. uses functional, analytical, and tracking cookies. A cookie is a small text file that is stored in the browser of your computer, tablet, or smartphone when you first visit this website. BOW B.V. uses cookies with a purely technical functionality. These ensure that the website works properly and that, for example, your preferred settings are remembered. These cookies are also used to make the website work properly and to optimize it. In addition, BOW B.V. places cookies that track your surfing behavior so that BOW B.V. can offer customized content and advertisements. During your first visit to the BOW B.V. website, you were informed about these cookies and your consent was requested for placing them. You can unsubscribe from cookies by setting your internet browser so that it no longer stores cookies. In addition, you can also delete all information that was previously stored via your browser settings. For an explanation, see: www.veiliginternetten.nl/thema/je-bedrijf/wat-zijn-cookies/.Cookies are also placed on this website by third parties. These are, for example, advertisers and/or social media companies: Google Analytics, Facebook and Adwords.


View or modify your personal data?

Would you like to know what personal data BOW B.V. has recorded about you? You can request an overview from BOW B.V. of the personal data that is or will be processed about you. If you believe that your personal data has been processed incorrectly or incompletely, or if you believe that certain personal data does not need to be processed, you can submit a request to BOW B.V. to change, supplement or delete it. In addition, you have the right to object to the processing of your personal data and you have the right to data transfer. You also have the right to withdraw your consent to the processing of your personal data. This is the case, for example, when receiving a newsletter.

To ensure that the request for access has been made by you, BOW B.V. requests that you send a copy of your identity document with the request. In this copy, black out your passport photo, MRZ (machine readable zone, the strip with numbers at the bottom of the passport), passport number and citizen service number (BSN). This is to protect your privacy. If you send BOW B.V. such a request, BOW B.V. will provide you with information about the actions it has taken as soon as possible, but in any event within 4 (four) weeks of receiving your request. For questions or complaints about the processing of personal data by BOW B.V., you can fill in the contact form on the website or send your written requests to:

BOW B.V.
Personal data access request
Brugstraat 11
7607 XJ in Almelo


Complaints to the supervisory authority

The Dutch Data Protection Authority monitors whether companies comply with the General Data Protection Regulation. If you believe that BOW B.V. is not complying with the applicable privacy legislation, you can contact them. BOW B.V. will be happy to help you find a solution. In addition, you always have the right to file a complaint with the Dutch Data Protection Authority.

About this privacy policy

The regulations in the field of privacy law change regularly. The privacy policy of BOW B.V. is therefore never completely finished, but it does its best to keep the policy up to date. BOW B.V. may therefore change this privacy policy from time to time. If these changes are also important to you, you will be notified or the changes will be made known to you in a striking manner. The most current version of this privacy policy can also always be found on our website.

Your preferences. We always use functional and analytical cookies. We also want to place cookies and collect data to make communication with you easier and more personal. With these cookies and data, we and third parties can track and collect your internet behavior inside and outside our website. With this information, we and third parties adapt our website, advertisements and communication to your interests. By clicking on 'accept' you agree to this. You can always adjust your preferences.